"What makes our clients come back? Empathy towards their company needs. Caring about their audience's experience and ultimately how we treat our clients. Solving issues is not an achievement-- how fast and seamlessly we do so is what stays with a client as an experience."
"The key to delivering an exceptional client experience is giving your best from the very beginning till the end of the event. Having a positive attitude in your work will take you miles with a client.Client experience is based on strategy-- how well you know your client's requirements, how proactive you are and the consistency you operate with to stay connected with them so they don't miss anything. All this adds value and creates an exceptional experience."
In a recent pulse survey conducted by BizBash x Hubilo, 22% of enterprise event professionals expect to host 20 or more virtual and/or hybrid meetings this year.
Like an orchestra, event planning has a lot of moving parts, but when perfectly brought together, is magical.
The Collaborative Exchange runs some of the biggest events in finance in South Africa.
Before partnering with Hubilo, Bright AV had a partnership in place with a larger industry-known virtual events company.
Save time. Plan and manage your future events with eight downloadable templates used and trusted by Hubilo experts.
“The event support from the [client success] manager has been phenomenal. We are so pleased with the support we have received from him.”
Marisa, Event Manager
Institute of Child Psychology
“I would recommend Hubilo to those looking for a platform that is easy to navigate and dynamic, who value the support of a [client experience manager], and who are looking to challenge the existing to create incredible experiences in their events.”
Valery, Event Organizer
“Our [client experience] manager helped us through the setup, answering any questions that we might have and communicating with us in a timely manner.”
Vaishnavi, MBA Student
The University of Chicago's Booth School of Business
“The feather in the hat was the support and attentiveness to all requirements met by [our client experience manager], his professionalism was admirable throughout our virtual event journey on Hubilo.”
Jeevan, Event's Team