Thanks to Hubilo’s exceptional client experience team, Bright AV is able to deliver one-touch service to their clients.
Before partnering with Hubilo, Bright AV had a partnership in place with a larger industry-known virtual events company. However, Bright AV is, “founded on a promise that no matter the scale or complexity of your event, we have the tools, the team and the tailoring to make your experience painless and stress-free,“ and what that company offered in customer service was inconsistent. So having the infrastructure in place to ensure that they’re able to execute on their clients’ requests for every time, is imperative to their growth and reputation.
“So we settled on a license with Hubilo because it was a great fit for us on multiple fronts. We actually did have a license to a different platform, a very well-known one, that had a lot of great functionality but to be quite honest, their service and level of support was variable… We service clients who have a lot of high expectations.. so it’s really critical that the platform works, that it’s easy to use, and that we can plug our production tools into it and it’s all seamless and that’s really what we’ve found with Hubilo.”
Headquarters
Huntington Beach, CA, USA
Industry
Media Production
Type
Audio Visual, Event Planning
Key features
Customer Service
Platform navigation
Hubilo Engagement
