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Webinar Goals and Objectives for Measurable Success (With Examples)

Learn how to set realistic webinar goals to streamline your webinar process and achieve measurable success. Discover proven goal frameworks and steps to ensure your goals are specific, measurable, achievable, relevant, and time-bound (SMART).
Hubilo
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June 26, 2023

Webinars promote brand awareness, achieve strong conversion rates, and provide a better understanding of your audience. A successful webinar engages and entertains while playing a vital role in lead management, fostering stronger loyalty among your target demographic. However, it's easy to neglect your main objectives when daily business operations consume your attention. Regularly tracking and analyzing your webinar performance ensures you stay on the path to success. 

By establishing clear goals for your webinars, you can develop an actionable plan to realize these objectives: increasing conversion rates or enhancing attendee retention. If you want your webinars to help you achieve fantastic business results, you must approach them with a specific goal. Setting a specific goal makes you 43% more likely to achieve it. From start to finish, your entire webinar should be tailored to your business objectives, allowing you to measure your outcome and see whether you met your present goal.

However, for this process to work effectively, you need concrete benchmarks for your webinar. Knowing exactly what you want to achieve can help you effectively measure it to determine your degree of success. You want to set realistic webinar goals using proven goal frameworks so that you know how well you performed and what you need to do to keep improving. We will walk you through what you need to know about setting a realistic goal and how this process can improve your webinar planning strategy.

What is goal setting?

Goal setting is the process of defining specific objectives or targets that you aim to achieve within a certain timeframe. It involves identifying what you want to accomplish and creating a plan to make it happen. Setting goals is a critical step in planning a webinar. Without goals, there is a risk of creating a webinar that fails to achieve significant results. Goals are crucial as they provide a clear objective to strive for and a target to aim at. You need to know what you're working towards to maintain the likelihood of achieving meaningful outcomes.

Setting these goals plays a critical role in your webinar development process. Webinars can come in various formats depending on what you want to achieve. As you plan your webinar, you will quickly discover various strategies you might use, depending on the audience you want to reach and the goal you want to achieve. For example, a product demonstration webinar will be apropos if you want to target those close to purchasing to build quarterly sales numbers. An informational webinar about a topic of interest in your industry will help you build brand reach and reputation. Therefore, setting your goal will be one of the first things you do in your webinar management process so that you can effectively set your topic and webinar type.

As you set your goals, make sure you keep them realistic. You can achieve a realistic goal based on your current brand performance. Deciding you want to triple your sales numbers from a single webinar will likely be unrealistic. 

webinar goals

Webinar goals and objectives defined

A webinar's success relies on the attendance of registered participants, overall audience satisfaction, and conversion rates. These represent broader outcomes to strive for in every hosted webinar or event. However, each webinar should have measurable objectives to determine its success.

Defining webinar objectives enables you to:

  • Establish a clear direction for current and future webinars.
  • Measure success across all marketing channels.
  • Motivate your team to better engage with your audience.
  • Identify areas for improvement and develop strategies to address them.

For instance, if your ultimate goal is to increase webinar attendance, an objective could be to grow your email list by 70%.

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Examples of webinar goals and objectives

Set as many goals as necessary to drive your webinar's success. Involve the entire marketing team in determining objectives to ensure clear communication and effective execution. Everyone must be aligned and aware of what they should strive for. To help you set your webinar goals, let's look at some common objectives that webinars can help you achieve.

Lead generation

Webinars can help you capture new leads. Implementing strategies to enhance webinar lead generation greatly boost your website's attendance rate and visitors. One approach to achieve this goal is by launching new funnels within a specific quarter. These webinars often address top-of-funnel issues, either challenges people face or informational webinars about popular or controversial topics in the industry.

Brand awareness

Webinars can also help you build brand awareness as you establish yourself as a trusted resource within your industry. You can use the webinar to demonstrate your expertise so that customers and leads learn to trust you when they look for answers related to your business area.

Attendance rates

Companies can also set goals related to webinar attendance rates. Attendance rates can be tracked by the number of people attending your webinar and how that changes over time. You might also track your attendance rate as a percentage of your registrations to understand better how much people value the experience you create for them. To encourage repeat attendance, consider dividing webinars into multiple sessions and sending tailored email reminders to past attendees for upcoming events. 

Social media shares

Social media shares as a webinar goal can significantly impact your event's reach and visibility. Setting this goal encourages attendees and participants to share information about your webinar on their social media platforms. This can attract a broader audience and increase the overall awareness of your webinar. Implementing strategies such as providing shareable content, utilizing hashtags, and leveraging social media influencers can further amplify the impact of social media shares on the success of your webinar.

Participation & customer engagement through surveys, Q&A, polls, and similar interactive features

Maintaining audience engagement in the webinar is crucial. You can achieve this by incorporating time-sensitive discount links and codes and conducting post-webinar surveys to keep attendees focused and involved. Additionally, it is essential to set goals and track statistics related to participation, such as the number of surveys answered, Q&As asked, and polls replied to. These metrics allow you to assess the level of engagement your participants feel during your presentation, enabling you to make informed judgments and adjustments as necessary.

audience engagement in the webinar

Registration numbers

Finally, businesses may also want to track the registration numbers their webinar receives. Tracking and improving the registration numbers is an important webinar goal for businesses. It allows them to gauge participants' interest and value in the webinar topic. Higher registration numbers indicate a strong appeal for the content and demonstrate the effectiveness of your messaging and promotion efforts. By setting this goal, you can assess the success of your webinar in attracting and engaging potential attendees while also identifying areas for improvement in topic selection, marketing strategies, and audience targeting.

These are just a few of the most common webinar goals businesses like to set. As you start developing your webinar, think carefully about what goals align with your business objectives and the strategies you will use to measure them.

How to set realistic webinar goals

Setting achievable webinar goals that align with your business needs is essential to ensure measurable success. As you think about the goals you want to set, remember the importance of making your goal realistic. Here are a few steps to set and reach your webinar targets:

1. Know your business goals and objectives

Identify what is important to you and your business. What are your business goals? Do you aim for increased traffic, higher quarterly sales, or boosted brand awareness? Do you have a lot of basic-plan customers and want to increase your upsells? Do you need to build a stronger pipeline? Your long-term objectives define the strategies that will help you achieve them. Start by developing specific objectives for your webinar, then collaborate with your marketing team to determine which ones align best with your business goals.

2. Develop a clear plan for yourself and your team

Before hosting and recording your webinar events, developing and implementing a clear and well-explained plan to achieve your goals is crucial. Having a clear plan and presenting reports on your progress can increase your chances of success by 40%. Establish clear expectations of how you and your team will achieve your business goals. Make sure to involve everyone on your team, ensuring they clearly understand the subject matter and that your goals and objectives remain focused and on track. 

webinar planning

3. Track your progress regularly

Assessing the webinar's appropriateness before the goal's due date is important to ensure your objectives remain on track. Regularly monitor each webinar for progress indicators, such as increased email responses and live attendance. By continuously checking the webinar metrics, you can stay proactive and make any necessary adjustments to align your objectives with the webinar's performance.

4. Adjust accordingly

Determine what the path toward your business goal looks like and if any adjustments need to be made. Although it is ideal for a plan to remain intact until all goals are achieved, there are instances where adjustments become necessary. In such cases, it is crucial to communicate with your marketing team to reevaluate and modify event objectives as needed. Engaging in this process ensures that you progress toward your target and stay adaptable to changing circumstances.

5. Stay the course

While occasional adjustments are expected, it is important to avoid constantly changing goals. Rather than shifting your strategy constantly, see how your initial strategy materializes and use that to refine your techniques moving forward. It is necessary to allow sufficient time to assess the effectiveness of the established goals. Unless there is clear evidence that a new objective will significantly benefit your webinar strategies, it is advisable to stay the course. If a new objective is deemed beneficial, discuss any adjustments with your marketing team before implementing them.

Follow a goal framework.

Utilizing a framework that provides clear guidelines and maintains proper focus can be beneficial to set new goals for your webinars. While you construct your goals, operating within a proven goal framework can give you the structure you need to set up highly effective webinars. These structures help you pinpoint the details you need to include to construct quality goals that will get the job done. Below are several frameworks to choose from, which apply to a wide range of objectives you may create:

SMART goals framework

The SMART goal methodology, attributed to Peter Drucker, is an acronym that highlights the key characteristics of effective goals: Specific, Measurable, Achievable, Relevant, and Time-bound. This approach provides a straightforward and practical way to measure progress and ensure goal clarity.

SMART goals framework

To set SMART goals, you will use the following five criteria, which form the acronym to spell SMART, to define your goals and how you will track your progress.

Specific: What is the goal? 

Rather than having a general goal of closing more deals with your webinar, narrowing down your focus and articulating a specific aim is beneficial. For example, you can set a specific goal, such as, "I want to conduct weekly demo webinars to convert our Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), individuals who are willing to engage with the sales team." This specific goal provides a well-defined and actionable framework, allowing you to target a specific audience and purpose for your webinars. 

Measurable: How will it be measured? 

Know the KPI you will use to track this specific webinar metric to tell whether or not you achieved your goal. A webinar goal serves the purpose of tracking and measuring the event's performance, necessitating the selection of metrics that effectively demonstrate the impact of your actions. Building upon the previous example of aiming to attract high-quality leads, you can make your goal measurable by stating, "I aim to convert 10% of our total Marketing Qualified Leads (MQLs) (500) to Sales Qualified Leads (SQLs), resulting in 50 conversions." This metric provides a clear indicator of how closely you have achieved your specific goal, allowing for effective measurement of your webinar's success.

Achievable: Is this a reasonable goal? 

An achievable webinar goal needs to be realistic and within reach. Setting an impressive target like 5,000 Marketing Qualified Leads (MQLs) per demo webinar may sound ambitious, but it may not be feasible. Setting an unreachable goal can put unnecessary pressure on you and your team. Instead, starting with smaller, attainable targets that drive your team's motivation and align with your capabilities is better. Maintain a sense of accomplishment and steadily progress towards larger objectives by setting realistic goals. 

Relevant: How does the goal relate to your overall vision?

Note how this goal fits in with your wider business objectives and the role it plays in helping your organization achieve them. Is your webinar marketing goal in alignment with the larger direction of your company? Consider this scenario: if your business objective is to increase your monthly recurring revenue by 15%. You identify that increasing the volume of Sales Qualified Leads (SQLs) will support that objective, it becomes evident that your goal of converting Marketing Qualified Leads (MQLs) to SQLs through webinars will contribute directly to your overall business objective.

Time-Bound: When will this goal be achieved? 

To ensure better performance and increased efficiency, it is essential to establish a clear and attainable timeline for tracking your goal. Setting a specific timeframe for achieving your defined results helps provide structure and focus. Here is an example of an achievable webinar goal with a defined time frame: "Within the first quarter (Q1), our objective is to convert 500 Marketing Qualified Leads (MQLs) to 50 Sales Qualified Leads (SQLs) by conducting weekly demo webinars." This goal establishes a specific timeframe, allowing for better tracking and measuring progress toward the desired outcome.

Example of SMART goal

You must know the answer to these five questions for your goals to fit this framework. Your goal may look something like one of the following.

We will increase sales by 10% with the help of this webinar. We will track progress based on the number of participants in the product demonstration webinar who follow through with calls to the sales representatives and the number who convert within 4 weeks of the end of the webinar.

On the other hand, your SMART goals will look different from the following.

We will build brand awareness with this webinar. This will help us increase our sales and our reputation.

Note that the second example has no specific time frame, no measurable goal, and no means of tracking whether or not the goal has been attained.

OKR goals framework

Another popular, effective goal framework is the OKR method of setting goals. The OKR (Objectives and Key Results) framework is a goal-setting methodology that helps organizations align and focus their efforts toward achieving desired outcomes. It consists of setting clear objectives and measurable key results and defining the path toward them.

OKR goals framework

Here's a breakdown of the OKR goals framework:

Objectives

Objectives are the future-focused description of something to be achieved. It sets the direction and acts as a destination on a map. Objectives should be easily understood and not contain specific metrics, ensuring clarity for everyone involved. Objectives are the desired outcomes or goals that an organization aims to achieve. They should be ambitious, inspiring, and provide a clear direction. Objectives should be concise and devoid of specific metrics.

Key Results

Key Results are specific and measurable milestones that indicate progress toward the objectives. They are quantifiable metrics with defined start and target values. Key results serve as a progress measurement toward the objective, as signposts indicating proximity to the desired outcome. They should be challenging yet attainable and aligned with the objectives they support.

Examples of OKR goal

The OKRs framework helps sharpen focus on the essential results, enhances transparency, and improves team strategic alignment. Here are a couple of examples of a webinar marketing goal formulated using the OKRs framework:

OKR Example 1 - 

Objective: 
  • Increase webinar attendance and lead conversion rates.
Key Results:
  • Achieve a 20% increase in webinar registrations compared to the previous quarter.
  • Increase attendee engagement by obtaining an average webinar satisfaction score of 4.5 out of 5 in post-event surveys.
  • Convert 30% of webinar attendees into Marketing Qualified Leads (MQLs) through follow-up nurturing campaigns.

OKR Example 2 - 

Objective: 

  • Convert 10% of Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) during Q1.
Key Results:
  • Run weekly demo webinars during Q1.
  • Sign up at least 40 MQLs per webinar.
  • Generate discovery calls with 50 SQLs at the end of Q1.

On the other hand, a goal that does not follow this framework looks like the following.

We will increase brand awareness with this webinar. We will encourage people to share information about the webinar on social media to achieve this objective.

Download Forrester Consulting and Hubilo's research about Using Engaging Webinars to Elevate the Sales Pipeline

Achieving success with your webinar goals and objectives

Setting and achieving your webinar goals and objectives is crucial for the success of your webinar marketing efforts. You can effectively track your progress and drive meaningful results by defining clear and measurable goals, aligning them with your business objectives, and utilizing frameworks like SMART or OKRs. Remember to involve your marketing team in goal-setting and regularly assess your performance against the established objectives. Make adjustments when necessary but avoid constantly changing goals to allow sufficient time for evaluation and effectiveness. 

With a well-planned strategy, a focused approach, and the right tools at your disposal, you can bring your webinar goals to life and succeed in connecting with your audience, driving conversions, and ultimately contributing to the growth and success of your business. Achieve your webinar goals with the support of a dependable webinar platform such as Hubilo, designed for marketers. You can host branded, interactive experiences to keep your audience engaged and help you achieve your goals and objectives. Hubilo's range of features assists in analyzing your objectives, enabling you to establish new goals that align closely with your future event aspirations. Getting started is simple: Sign up or schedule a demo today. Our experienced team is prepared to assist you in initiating your journey and creating more impactful webinars.

Author
Hubilo

Hubilo is the webinar platform built for marketers that helps you 2X your pipeline. Founded in 2015, Hubilo's powerful engagement features, dedicated client experience team, and custom branding tools have helped create over 12K virtual events & webinars, creating hundreds of millions of minutes of high-engagement experiences and counting. Headquartered in Bengaluru and San Francisco, Hubilo's 200+ employees are dedicated to enabling webinars & virtual events that convert.

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